1. Services
  2. Adults & Seniors
  3. Independent Living Support

Independent Living Support

RCIL’s Independent Living Support services offer personalized advocacy and assistance to help individuals navigate public benefits, housing applications, and behavioral health services. Our dedicated advocates are here to provide you with the resources you need to develop essential skills for independent living.

Contact Us
Independent Living Support Header

RCIL’s Independent Living Support program supports individuals in achieving independence by helping them secure public benefits and navigate through community services. Plus, ICAN, a New York State Ombud program, offers guidance with long-term care and behavioral health services, while RCIL’s Public Health Worker offers health-related information through bi-monthly presentations.

Program Features

Learn how RCIL can assist you in your journey toward greater independence.

  • Help with accessing public benefits (SNAP, Medicaid, Social Security), housing applications, home modifications, and community support services that encourage independence.
  • Learn important skills like using public transportation, grocery shopping, bill payments, and scheduling appointments.
  • Advocates tailor services to each person’s goals, making sure that individual rights are respected and protected.
  • Information and Referral (I&R) offers assistance in finding information and connecting with community resources.
  • ICAN supports individuals with Medicaid Long Term Care Plan (MLTC) enrollment, the application process, and appeals for long-term care or behavioral health services.
  • Public Health Worker hosts twice-monthly presentations on health and lifestyle topics like healthy eating, managing winter blues, and using technology for everyday life, available at the center or within the community.
  • Advocates work with anyone with any type of disability, including a disability perceived by the person requesting the service. There is no need to provide documentation of any medical condition or disability.
  • Independent Consumer Advocacy Network (ICAN) eligibility: Must have Medicaid and be eligible for a Medicaid Long Term Care Plan.
  • Public Health Worker eligibility: Open to anyone.
Contact Us
Independent Living Support Who We Serve
Lisa Mastracco 1

Lisa Mastracco

Director of Independent Living Services, Utica Office

Payment Options

  • There is no cost for these services.

Contact Independent Living Support

Contact Information

( * ) indicates required field

Why RCIL

RCIL is dedicated to fostering an accessible and inclusive society where individuals with disabilities can fully participate in every aspect of life. Through partnerships, education, and personalized support, we make sure that every voice is heard and valued in their community. Together, we empower individuals with disabilities, veterans, caregivers, and families by connecting them to essential resources and supporting their journey for a happier, healthier life.

Full Access

Innovation

Determination

Integration

Support

Encouragement

Creativity

Empowerment