Resource Center for Independent Living is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Resource Center for Independent Living takes the following measures to ensure accessibility of RCIL:

• Include accessibility as part of our mission statement.
• Include accessibility throughout our internal policies.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. RCIL is partially conformant with WCAG 2.0 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Feedback

We welcome your feedback on the accessibility of RCIL and our website. Please let us know if you encounter accessibility barriers on the RCIL website:

• Phone: (315) 797-4642
• Visitor address: 131 Genesee St., Utica, NY 13503
• Postal address: P.O. Box 210, Utica, NY 13503

We try to respond to feedback within 1 business day.

Compatibility with browsers and assistive technology

The RCIL website is designed to be compatible with the following assistive technologies:

• RCIL strives to be as compatible as we can with assistive technologies. A full list of compatible technologies will be posted here soon.

The RCIL website is not compatible with:

• browsers older than 3 major versions or mobile operating systems older than 5 years

Technical specifications

Accessibility of the RCIL website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of the RCIL website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. You can call or use the contact form found here. Known limitations for the RCIL website:

1. Distinguishable content of some design elements: Uploaded images may not have text alternatives because we cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days. Please use the ‘Contact Us’ link if you encounter an issue.
2. "This page does not allow scaling". Please use the ‘Contact Us’ link if you encounter an issue.

Assessment approach

Resource Center for Independent Living assessed the accessibility of the RCIL website by the following approaches:

• External evaluation
• Continuous internal evaluation