Integration & Equal Access

Changing the World

Change The World
  • Advocacy For All

    RCIL envisions a world where everyone, regardless of disability, lives in the most integrated and independent setting possible, and has the opportunity to contribute to the economic, political, and social development of their community.

  • What We Promote

    RCIL fosters a dynamic environment where both society and individuals mutually benefit from a world without limits. This is achieved by promoting excellence in consumer-controlled, self-directed services across programs, education, advocacy, research, information retrieval, and dissemination. These services are designed to empower individuals by increasing awareness of their rights and options to achieve their chosen goals.

  • Confidentiality

    It is essential that all advocacy, programs, and services ensure confidentiality and protect against exploitation, paternalism, and segregation, safeguarding the principles of consumer empowerment in the process.

Choices

Choices and options available to the community as a whole are simply what persons with disabilities desire and deserve. The time for placing anyone in a forced segregated setting has passed. Community based services provided by agencies like RCIL have also proven to be more cost effective than the old large institution structure.

Woman speaks with an elder in wheelchair

Our Vision & Mission

People having a group conversation

Our Vision

An equal opportunity for community participation, personal growth and maximum potential for all people. A barrier free world with “no limits”.

Our Core Values

RCIL believes that the widespread poverty, segregation, and isolation of people with disabilities is unacceptable, should not be tolerated, and requires change. We feel an obligation to make positive systemic changes through education and legislation and to provide full access, power, and self-determination to those with disabilities. With a focus on integration and assisting people to reach their greatest potential, we will support a culture that encourages risk-taking, creativity, and innovation.

To address broader public policy issues, RCIL will be committed and deliberate in speaking about the problems and obstacles faced by people with disabilities. We shall exist as an organization that on all levels abides by a living code of ethics which mandates respect, appreciation, honesty, integrity, empathy, trust, and accountability.

  • At all times our words, tone, and actions align with the RCIL mission.
  • We communicate openly, honestly, and constructively.
  • We only make commitments we expect to fulfill.
    • Commitment: measurable, time-oriented task that has a predictable process.
  • When we learn we cannot keep a commitment, we immediately communicate to those who need to know.
  • We create a safe (free from harm or risk) learning and working environment:
  • When we make a mistake, we admit it and take appropriate action to correct it.
  • When we identify a mistake, we communicate it respectfully.
  • We focus on improvement as a team.
  • No blame, no excuses, no complaints.
  • We are ambassadors for our agency both internally and externally.
  • We speak positively about our agency and our work.
  • We will conduct ourselves in a professional manner.
  • We encourage, acknowledge, and are considerate of others’ opinions and perspectives and demonstrate that in our actions.
  • We avoid profanity, sarcasm, gossip, and talking down to each other.
  • We acknowledge what is said is important to the speaker.
  • We listen with the intent to understand.
  • We avoid interruption.
  • We question what we do not understand and respectfully and constructively contribute to the conversation.
  • A customer is anyone with whom we interact including co-workers, people we serve, vendors, regulatory agency representatives, and others.
  • We respond to customers with respect and integrity.
  • We continuously collaborate with our customers to explore new ways to improve customer satisfaction and quality of service.
  • We communicate with customers to establish expectations, determine needs, achieve goals, and explore possibilities.